Check-in & Boarding Information

Do I need to print my boarding pass?

No printing is required. Simply show your Booking Number at our counter during check-in.


How do I check-in?

Please proceed to our counter at Merang Jetty and provide your Booking Number for verification.


What if I arrive late or miss the boat?

Passengers arriving late may miss the scheduled departure.
• You may join the next available trip, subject to seat availability.
• If no trip is available (usually after 3:00 PM), a private charter may be arranged with additional charges.
• Alternatively, you may stay overnight in Merang and take the next day’s trip without extra boat charges.

How long is the boat journey?

Merang to Lang Tengah Island: Approximately 45 minutes to 1 hour
Merang to Redang Island: Approximately 45 minutes to 1 hour
Merang to Bidong Island: Approximately 20 to 30 minutes
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